Frequently Asked Questions
On this page, you’ll find common questions we get asked all the time. We’re always updating this page to ensure information is updated and correct.
Events
Which models do you take to the shows?
It varies from show to show and location to location. For confirmation of the models we will take, we suggest you contact us prior to the show and we can give you an indication.
Sales
How long do I have to wait to receive my camper?
Typically, there is a minimum of 12 weeks from the time you sign the contract to taking delivery. This timeframe can move in either direction depending on various factors. We endeavour to always meet the indicated ETA and will keep you updated throughout the process.
Do you sell Demo stock?
Yes! These sales do not occur often and there’s usually a lost of people wanting the same thing. It’s best to register your interest on our website and we can keep you notified when something comes available.
Service
I need help with my Camper – who do I contact?
For all Service and Support help, please use the Service
Warranty
Is Warranty transferrable?
No. When you sell the camper, the Warranty is not transferred with the purchase.
Is my Camper still under Warranty?
We offer 12 months Warranty (subject to servicing) and 5 years for structural. This warranty period starts from the day you sign and take delivery.
